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Urinals 21 July 2026 · 4 min read

Urine scale — why urinals block from the inside

A blockage is the last step in a process that takes months

A urinal does not block overnight. Urine scale grows by a few tenths of a millimetre a month and narrows the outlet throat for months before the water stops draining altogether. The blockage is the last step in a process that has been visible the whole time — through slower drainage and an odour that comes back an hour after cleaning.

How the deposit forms

Fresh urine is slightly acidic, and the calcium, magnesium and phosphates in it are dissolved. Bacterial urease breaks urea down into ammonia and carbon dioxide, the pH rises above 8, and the dissolved salts start to precipitate out as struvite and calcium phosphate crystals. The crystals take hold on microscopic imperfections in the glaze and on the rubber seal below the throat.

Hard water speeds the process up, because it brings extra calcium into the system. In the parts of Croatia with hard water the deposit grows noticeably faster than in areas with soft water.

How a blockage develops in a busy washroom
PeriodCondition of the throatWhat you notice
0–2 monthsThin film on the wallsNothing
2–6 monthsLayer up to 1 mmThe odour returns quickly after cleaning
6–12 monthsCross-section narrowed by up to a thirdWater drains visibly more slowly
12–24 monthsCross-section narrowed by up to two thirdsStanding water, constant odour
after thatComplete blockageUrinal out of service

What it costs if you let it run

The cost is not just the plumber's call-out. In a hotel or a restaurant, a washroom out of use also means a guest who notices. In a production plant working to HACCP, a blocked drain in the washroom ends up in the inspection report.

Mechanically cleaning the throat and the trap deals with the deposit that is already there, but if nothing else changes the same process starts again the very next day.

Prevention instead of remedial work

The most reliable way to stop the deposit forming at all is to break uric acid and proteins down before they have a chance to precipitate. That is what bio-enzymatic tablets do: with every flush, bacterial cultures are released into the throat and break down the organic load while it is still in solution.

The order of work for a urinal that already has a problem:

For buildings with several urinals the bulk pack works out better: a 5 kg tub holding roughly 65 tablets, used to refill the cages you already have — about three times cheaper per tablet than the pack that comes with a cage.

When scale is not the only problem

If a urinal drains slowly but the throat is clean, the blockage is further down the stack and needs a plumber. If there is an odour but drainage is normal, the cause is most likely a dried-out trap — there is more on that in the article on urinal odour.

Source and method
Based on research published by Green Drain Inc. and adapted for the Croatian market and the EU regulatory framework by Green Flow d.o.o., exclusive distributor of Green Drain™ for the Adria region. Standards referenced: EU MDR 2017/745, EN 1253, ASSE 1072-2020, HACCP, BRC and IFS. Statistics from the Croatian Bureau of Statistics (DZS) and the Croatian Institute of Public Health (HZJZ) where indicated.

Frequently asked questions.

How long does it take for a urinal to block?
Usually between one and two years, depending on water hardness and traffic. Scale grows by a few tenths of a millimetre a month. A blockage is not a sudden failure but the last step in a process that has been visible for months — through slower drainage and a constant odour.
What is the first sign that scale is building up?
Water drains visibly more slowly after flushing than in the urinal next to it. The second sign is an odour that comes back within an hour of cleaning.
Can scale be removed without replacing the pipework?
In most cases yes — by cleaning the throat and the trap mechanically, with a drain snake or a pressurised water jet. Replacement is only needed once the deposit has bonded so firmly that it narrows the pipe below the trap.
Does a bio-enzymatic tablet prevent blockages?
It prevents the cause. The tablet breaks uric acid down before it can precipitate, so no new scale forms. Any deposit that is already there has to be removed mechanically first, because the tablet will not dissolve it.
Is prevention worth it?
The cost of a single plumber's visit to clear a blockage is comparable to a year's supply of tablets for that urinal, and it comes with a washroom that is out of use for a while. Across a building with several washrooms the difference adds up quickly.

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