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Drains 14 July 2026 · 5 min read

Blocked drain — what to do before you call someone out

The order of operations that does not wreck your pipes

With a blocked drain, the worst damage usually comes not from the blockage but from whatever is used to try to clear it. Caustic soda is the first thing people reach for and the last thing they should use. The sequence below runs from lowest risk to highest, and it usually stops before you get anywhere near chemicals.

First: work out where the blockage is

This is the one step you must not skip, because it determines everything else.

If you are not in the first or second group, do not apply anything from the rest of this text. Chemicals poured into a blocked main line stay there, waiting for whoever has to open the pipe.

Step 1 — hot water

A litre or two of hot water, poured slowly, in several goes. It softens fresh grease and soap deposits, and those cause a large share of slow drains in bathrooms and kitchens. For a drain that has only just started to slow down this is often enough; for older, hardened deposits it is not. With PVC pipes do not use boiling water — hot from the tap is enough.

Step 2 — mechanical

A plunger works on pressure, not chemistry. Run a few centimetres of water into the sink or shower tray so the plunger has something to push, and work with short, sharp strokes.

A drain snake is the most effective tool for hair in a shower drain. With a floor drain, lift the grating out and remove whatever has collected in the throat — often that is exactly where the problem is, and it is visible to the naked eye.

Step 3 — mineral granulate

When the mechanical approach does not get there, a granulate based on sodium bisulphate breaks down organic deposits without the exothermic reaction of caustic soda. It does not heat the pipe, it does not attack PVC or rubber seals, and it is compatible with septic systems.

Application is simple: dry granulate into the drain, then a little warm water, then 15 to 30 minutes of contact time and a flush with plenty of hot water. For stubborn blockages it is left overnight. Never mix it with other products — in contact with chlorine-based preparations the acid releases chlorine gas.

Order of operations by risk
MethodClearsRisk to the pipework
Hot waterFresh grease and soapNone
PlungerSoft blockagesNone
Drain snakeHair, solid objectsSmall — scratching the glaze
Mineral granulateOrganic depositsSmall
Caustic sodaGrease, by saponificationHigh — heat, pipe deformation
Sulphuric acidAlmost anythingVery high — to the pipework and to people

If the drain runs freely but smells

That is not a blockage. A drain that runs normally but reeks has a dried-out trap or biofilm on the walls of the throat. Drain-clearing chemistry solves nothing there — the explanation is in the article on drain smell from a floor drain.

How to stop it happening again

Source and method
Based on research published by Green Drain Inc. and adapted for the Croatian market and the EU regulatory framework by Green Flow d.o.o., exclusive distributor of Green Drain™ for the Adria region. Standards referenced: EU MDR 2017/745, EN 1253, ASSE 1072-2020, HACCP, BRC and IFS. Statistics from the Croatian Bureau of Statistics (DZS) and the Croatian Institute of Public Health (HZJZ) where indicated.

Frequently asked questions.

What should you try first with a blocked drain?
Hot water and a mechanical drain snake or plunger. That clears most grease and hair blockages with no risk at all. Chemicals only come into it if the mechanical approach fails.
Is caustic soda dangerous for pipes?
For PVC and PP pipes it is, with repeated use. Dissolving sodium hydroxide in water is exothermic and heats the pipe locally; in older installations and at joints that means deformation and leaks. For aluminium it is dangerous immediately, and for people it always is.
How do you tell what kind of blockage you are dealing with?
If one drain is slow, the blockage is in that drain. If every drain in the bathroom is slow, the blockage is in the stack. If water comes up somewhere else when you run this drain, the blockage is in the main line and needs a plumber.
When should you call a plumber straight away?
When water comes up somewhere else, when the WC is blocked alongside the floor drain, when damp appears on the ceiling or wall below, and when the pipework is cast iron and more than thirty years old.
Can blockages be prevented?
Largely, yes. A strainer on the drain catches hair, fat from the pan goes in the bin rather than the sink, and mineral granulate used at regular intervals keeps the pipe walls clear without harsh chemicals.

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